Nina’s Spa Policies

We recommend you make an appointment at Nina’s Day Spa and Laser Center in advance for any of our spa services or Laser Treatments. However, walk-ins are always welcome. We require a credit card information to hold your appointment.

24-Hour Cancellation Policy
We have 24-hour Cancellation Policy. If you want to reschedule or cancel your appointment, we require 24 hour notice for all services, including packages. Appointments cancelled or rescheduled in less than 24 hours will be billed 100%. If you come late, it will result in a shortened appointment.
All appointments booked for the same day are considered confirmed. Same day appointments cannot be cancelled, and will be billed 100%.


Guest Policies
All spa guests must be 14 years of age or older. Guests under 18 years of age must be accompanied by adult – parent or guardian. Please make sure you advised all health issues like allergies, disabilities, high blood pressure, and pregnancy upon booking.

Gift Card Policy
Gift cards purchased at Nina’s Day Spa and Laser Center cannot be returned or refunded. For Gift Cards all sales are final. All gift cards expire 1 year from purchase date. Expired gift cards can be re-activated for a fee of 10% of the card’s balance. Upon re-activation, the expired card must be used in its full value on your next visit. Remaining balance will be voided. Lost or stolen gift cards are not replaceable.

Payment
Nina’s Day Spa accepts Visa, MasterCard, American Express, Discover and cash as well. Gratuities for all spa services are accepted in cash only. All policies are subject to change according to Nina’s Day Spa and Laser Center management.

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